Depending on how you use our website, we may receive information such as:

• Your name
• Phone or WhatsApp number
• Email address
• Project or service details
• Location or project address when you provide it
• Information submitted through website forms
• Technical information such as browser or device information

Information provided by you may be used to:

• Respond to your enquiries and questions
• Provide information about our house lifting and jack services
• Discuss your project requirements
• Prepare quotations or estimates
• Arrange communication regarding a requested service
• Improve our website and customer experience
• Maintain records related to enquiries and services

If you contact us through WhatsApp, telephone, email or another communication method, we may use the information you provide to respond to your enquiry and discuss the requested service.

If you submit information through a contact or enquiry form on our website, the information may be used to contact you regarding your request.

We do not use information submitted through our forms for purposes unrelated to the enquiry unless you have provided permission or the use is otherwise appropriate.

If you voluntarily provide project photographs, videos, drawings or other project information, we may use that information for communication, assessment or quotation purposes.

Project images may only be used publicly for marketing, portfolio or educational purposes where appropriate permission has been obtained.

Our website may use cookies or similar technologies to improve website functionality, understand website usage and provide a better browsing experience.

You can manage or restrict cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

We may use third-party services such as website analytics, security, hosting, communication or performance tools. These services may process limited technical information according to their own privacy policies.

We take reasonable steps to protect information received through our website and business communication channels. However, no website or internet transmission can be guaranteed to be completely secure.

We do not intend to sell your personal information. Information may only be shared when reasonably necessary to provide a requested service, operate our website, communicate with you, comply with applicable legal requirements, or protect our rights and business.

Information may be retained for as long as reasonably necessary for business communication, service records, customer support, legal obligations or legitimate business purposes.

Our website and services are not specifically directed toward children. We do not knowingly request personal information from children through our website.

Our website may contain links to external websites, including social media platforms or third-party services. We are not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

You may choose not to provide certain information. However, some information may be necessary for us to respond to an enquiry, prepare a quotation or provide a requested service.

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or business practices.

Any updated version will be posted on this page with a revised "Last Updated" date.

If you have questions about this Privacy Policy or how information is handled through our website, you can contact Jevaan House Lifting & Jack Service.